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Faq

Maison Chevreuse answers you

FAQ.png

In order to facilitate your booking and quickly get answers to your questions,

here are the main indications, hoping it will help you.

How to book a room at Maison Chevreuse?

Either on our rooms page, or by calling 06 63 40 38 87 (we do not call international numbers), or by e-mail.

What are the booking methods?

Reservations are made either on the Maison Chevreuse website, or by phone or on site. Any reservation can only be considered final upon receipt of either a deposit, representing 50% of the total amount (the balance on arrival), or 100% of the payment by credit card remotely or on place via our Sum up payment terminal, or PayPal, or in cash, or by bank transfer (sending our RIB).

What methods of payment are accepted at Maison Chevreuse?

Credit card remotely and on site via our payment terminal Sum up, or PayPal (with bank cards, secure payment), or cash or bank transfers (transfer several days before. We will tell you our bank details).

What are the cancellation conditions at Maison Chevreuse?

If canceled within 72 hours of your stay, the deposit will be retained, otherwise they will be refunded. In case of shortened stay, or no show, the deposit is not refundable and the entire stay is due.

What are the arrival and departure times at Maison Chevreuse?

Week: Arrival 19:00 - 21:30 Departure 14:00

Weekend: Arrival 4:30 p.m. - 9:30 p.m. Departure 3:00 p.m.

When and how to pay the tourist tax?

The tourist tax is included in the price of the room. It is donated to the Town Hall for the tourist office.

What is in the private shower room?

Shower gel, soap and shampoo, 1 large hand towel + 1 medium (per person), 1 bath towel, hair dryer, 1 hair dryer.

What is there for the hosts of the only room that shares the bathroom with the owners?

Bathtub, shower, double sink, towel dryer, wooden bathrobe, shower gel, soap and shampoo (towels, washcloths (if desired) and 1 hairdryer.

Is there internet access?

Fiber internet access is available in all rooms and public areas, free of charge. The access code is indicated in the rooms.

What linen is provided?

Sheets, blankets, pillowcases, towels, (washcloths on request).

What are the house hours?

Weekdays: Arrival 19:00 - 21:30 & Departure 14:00.

Weekends: Arrival 4:30 p.m. - 9:30 p.m. & Departure 3:00 p.m.

How is the meal?


- The kitchen is private and you do not have access to it (you cannot heat or prepare your personal meals)

- If you wish to have dinner, we can order meal trays from a caterer and bring them to you. You will then have our dining room. Please contact me to advance it. Also please tell me if you have food allergies.


1) dinner from 19:30 to 21:00.
2) Proposal for a snack on weekends from 12:30 p.m. to 1:30 p.m. € 12 per pers. by warning in advance.


What are the payment methods for weekend snacks?

It is best to include it when you book accommodation.

Otherwise if you do not yet know if you will have a snack on the weekend, the amount must be paid 48 hours at the latest before your arrival. € 12 per pers. to be paid 48 hours at the latest before your arrival:

  1. either by Paypal with transfer to: taline35@gmail.com

  2. either by bank transfer (I will give you my bank details on request)

  3. either on site upon arrival in cash or by credit card via my Sum up payment terminal.

  4. either by remote bank card via my Sum up payment terminal

What are the payment methods for the catering / dinner meal trays?

It is best to include it when you book accommodation.

Otherwise if you do not yet know if you will have a meal tray, the amount must be paid 48 hours at the latest before your arrival:

  1. either by Paypal with transfer to: taline35@gmail.com

  2. either by remote bank card via my Sum up payment terminal

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